Ilala Lodge Hotel is ideally located only 8 minutes away from the spectacular Victoria Falls. A family run hotel, Ilala Lodge has 73 stylish, well-appointed spacious rooms, that offer the ultimate in comfort and luxury. As the closest hotel to the beautiful Victoria Falls, the spray makes for a perfect backdrop during your stay. The award-winning Cassia Restaurant is famous for its gourmet cuisine and is highly rated on TripAdvisor. Diners can see the spray and hear the thunder from the Victoria Falls, while they enjoy al-fresco dining at the Cassia Restaurant.
| Check In | 3:00 PM |
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| Check Out | 11:00 AM |
| Hotel Policies |
FIT Cancellation policy is as follows:• A 20% non-refundable deposit must be made within 30 days from the date of placing the booking for confirmation, and the balance payment must be made on or before 60 days prior to the travel date.
• More than 60 days-no charge. 30 - 60 days: 50%. Less than 30 days: 100% cancellation fee.
• The above percentages are based on the total value of the individual reservation as booked.
• Bookings made within 60 days will be held provisionally for 48 hours. Full payment must be made within 48 hours.
• Authorised credit account holders will be required to send a confirmation within 30 days agreeing to be liable for a 20% non-refundable deposit, and a final voucher must be sent not later than 60 days prior to the travel date.
Groups Cancellation policy for 15 or more paying guests is as follows:• A 20% non-refundable deposit must be made within 60 days from the date of placing the booking for confirmation and the balance payment must be made on or before 60 days prior to the travel date.
• More than 90 days-no charge. 90 - 60 days: 50%. Less than 60 days: 100% cancellation fee.
• Bookings made within the 90 days will be held provisionally for 48 hours. Full payment must be made within 48 hours.
• Authorised credit account holders will be required to send a confirmation email within 60 days of the booking date, and the final voucher must be sent no later than 90 days prior to the travel date.
Late arrival.All rooms will be held until 18:00 Hrs, unless we are informed that the time of arrival will be later. At 18:00 Hrs, all rooms will automatically
be released.
Confirmation voucher.All guests coming into the hotel must hold a voucher, or the voucher must be sent to us prior to their arrival. Where there is not enough time to forward the voucher, a voucher number must be sent to us via email or fax. If the guest does not hold a voucher, he will be asked to settle directly unless clearance is received from the travel agent or tour operator.
Extras.Should extras also be sent through to the agency, this must be indicated on the voucher or authority emailed or faxed through, otherwise the guest will be asked to settle direct.
Child Policy.• Child sharing (4-11y): 50% of adult rate
• Child sharing (12 years and above): full adult rate.
• Children under the age of 4 will be accommodated free of charge when sharing a room with their parents or other paying guests.
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Member Since 2022
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